Waiting Room Blues …

This is not a song or musical genre.

It’s just that I’ve been in a couple of hospital waiting rooms supporting some friends lately and it’s been interesting.

I expected to see queues of people and overworked reception staff.

I was therefore not surprised as we lined up, almost out of the door, to check in.

I marvelled at the calm receptionists who were handling patients arriving late, in the wrong place, demanding attention.

Being difficult, looking stressed.

Phones were ringing everywhere (many from patients in the queue), hospital staff were barging through with trollies, with papers and clipboards.

People were trying to register their car number plates into the new parking permit system and banging the touch screen because it was not responding.

Nurses were coming out calling patient names over the general hubbub and patients were straining to work out if the name was theirs.

On one occasion the nurse called for a Mr White and two gentlemen stood up at the same time and tried to work out what Mr White she really wanted.

It’s easy being a support when you are not in the firing line (not literally) – you can practise your yoga breathing and reflect.

You can offer some observational humour.

Words of support too of course.

I’m not sure if I would feel so reflective as a patient though ….. on my side of the fence it’s so damn easy.